Return & Exchange Policy
Terms & Conditions
1. Our 100% Customer Satisfaction Pledge: Your satisfaction is our
goal.
San Diego SPORTCYCLES is committed to providing you with the best
motorcycle gear shopping experience. We stock a huge
inventory to meet all your needs in one stop. Please send any
comments to info@sdsportcycles.com.
2. Warranty Claims: We will assist with warranty issues; however, all
warranty issues are the ultimate responsibility of the manufacturer. We
cannot be responsible for manufacturer policy and/or processing.
3. Special order items will require a restocking fee prior to return.
Please check with your sales associate. All returns must be in new
condition and include all original manufacturer's packaging. Customer
will be notified of any special order items by email at time of purchase.
4. Call 1-619-464-6255 to request a Return Merchandise Authorization
(RMA). We cannot accept returned merchandise without an RMA.
5. Please request your RMA within 30 days from the day you receive
your order. RMA requests after 30 days are at our discretion.
6. We will be glad to exchange most undamaged and unused items
with no restocking fee within 30 days from the date of sale. There is a
restocking fee of 15% on all returned items that are not being exchanged
and on special order items.
7. For item exchanges: your new product will not ship until the original
item has been received by San Diego Sportcycles.
8. Credit card refunds are credited back to the card used for the
original purchase.
9. Always insure the package for the full retail value of the item.
10. Please return all items via ground shipping. Customer is
responsible for all return shipping costs. Please note: Third party
shippers (example UPS Store, FedEx Kinko's, Mailbox Etc) add charges to
normal ground shipping costs. San Diego Sportcycles does not
reimburse these charges in the event of a shipping error.
11. Please do not return any items via COD our shipping department
cannot accept COD returns.
12. Please return item to:
San Diego Sportcycles ATTN: RMA # (number provided by customer
service)
7245 El Cajon Blvd.
San Diego, CA 92115
Errors and Omissions
San Diego Sportcycles makes every effort to ensure the accuracy of the
information on our Web site(s). However, the documents and graphics
published on this site may contain technical inaccuracies or
typographical errors. San Diego Sportcycles makes no representations
about the suitability of the information and graphics presented on this
site. All such documents and graphics are provided "as is" without
warranty of any kind.
If an error is made and a product is listed at an incorrect price, San Diego
Sportcycles shall maintain the right to refuse or cancel any orders placed
at the incorrect price. If the order has been confirmed and charged to
your credit card, San Diego Sportcycles shall immediately issue a credit
in the amount of the incorrect price.
Note: We do not guarantee San Diego Sportcycles prices listed on other
Web sites or price engines.
Non-U.S. Net Users
Sales of our products are limited to the Continental US. Sorry, we do not
ship outside of the USA.
San Diego Sportcycles Standard Terms of Sale
All sales are subject to the following terms and conditions:
1. Customer Acknowledgment.
Customer acknowledges agreement with these Terms of Sale by the
placement of an order to purchase a Product from San Diego Sportcycles.
2. All Sales Made In California.
All sales shall be deemed made in the State of California, USA, regardless
of the location of the Customer.
The Customer agrees that any dispute with San Diego Sportcycles arising
out of the Customer's purchase from San Diego Sportcycles shall be
brought by the Customer exclusively in the state or federal courts
situated in the State of California; and the Customer hereby agrees that
such venue is appropriate and that San Diego Sportcycles agreement to
sell and deliver products to the Customer is dependent on this provision.
3. Purchase Price.
(a) Prices and promotions are listed in San Diego Sportcycles Web site
and its advertisement, and are subject to change without notice.
(b) Payment is due before shipment, unless credit terms have been
arranged in advance with San Diego Sportcycles Credit Department. In
such case, payment terms shall be as set forth in the credit agreement.
(c) San Diego Sportcycles collects sales and use taxes for sales made to
residents of the State(s) of California. San Diego Sportcycles shall not be
liable for handling or customs charges for shipments outside the United
States.
4. Shipping Terms.
Shipping terms are: F.O.B. California. San Diego Sportcycles will arrange
payment for shipping with the carrier, but such costs are the
responsibility of Customer. Risk of loss is upon Customer once San Diego
Sportcycles delivers the Product to the carrier. Delivery times are
estimates only and San Diego Sportcycles shall not be liable for delays.
5. Vendor License Agreements.
Customer agrees to abide by all license provisions or end user
agreement imposed by the manufacturer or publisher.
6. International.
Products sold by San Diego Sportcycles may be exported from the United
States only in accordance with the Export Administration Regulations.
Diversion contrary to United States law is prohibited. Customer warrants
and represents that it is eligible to receive Products under United States
law and agrees to abide by any export or re-export restrictions imposed
by the manufacturer or publisher.
7. LIMITED MANUFACTURER'S WARRANTY.
(a) San Diego Sportcycles warrants that it has good title to the Products.
(b) San Diego Sportcycles does not warrant the performance or integrity
of any Product, but merely passes through to the Customer whatever
end-user warranty the manufacturers may have.
(c) San Diego Sportcycles DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED BY LAW, INCLUDING MERCHANTABILITY AND USE
FOR A PARTICULAR PURPOSE.
8. LIMITATION OF LIABILITY.
IN NO EVENT SHALL San Diego Sportcycles BE LIABLE FOR SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO LOSS OF PROFIT OR OPPORTUNITY. CUSTOMER'S SOLE AND
EXCLUSIVE REMEDY IS STATED IN THE MANUFACTURER'S WARRANTY
ACCOMPANYING THE PRODUCT. IN NO EVENT SHALL San Diego
Sportcycles LIABILITY EXCEED THE REPAIR, REPLACEMENT OR COST OF
THE SPECIFIC PRODUCT PURCHASED FROM San Diego Sportcycles. SOME
STATES MAY NOT RECOGNIZE A DISCLAIMER OR LIMITATION OF
WARRANTIES AND/OR LIMITATION OF LIABILITY SO THE ABOVE
DISCLAIMERS MAY NOT APPLY. CUSTOMER MAY ALSO HAVE DIFFERENT
AND/OR ADDITIONAL RIGHTS AND REMEDIES THAT VARY FROM STATE TO
STATE.
9. Returns.
Returns of Products are subject to San Diego Sportcycles current return
policies, which are set forth in the advertisement, Web site, and shipping
statement, subject to any additional or lesser return rights adopted by the
manufacturer or publisher.
10. Exclusive Agreement.
These Terms of Sale represent the complete and final agreement
between the Customer and San Diego Sportcycles for the matters set
forth herein, and shall be supplemented only by the prices, quantity, and
descriptions set forth in San Diego Sportcycles invoice for the relevant
sale. Terms contained in Customers' purchase orders, offers to buy,
terms and conditions, and the like shall have no effect.
11. General.
(a) These Terms of Sale and any transactions made under them shall be
interpreted by and be subject to the laws of the State of California.
(b) In the event any section or portion of a section of these Terms of Sale
are deemed unlawful or unenforceable, that section or portion of a
section shall be stricken from the Terms of Sale, and the remaining terms
shall continue in full force and effect.
(c) San Diego Sportcycles shall not be responsible for damages or delays
resulting from Acts of God, and from other actions, both governmental
and otherwise, including but not limited to war, riot, seizure, and embargo.
(d)These Terms of Sale may be modified from time to time by San Diego
Sportcycles without notice, and are current as of the date of the then
current advertisement or Web site. Please refer to the current
advertisement or Web site.
(e) Returned check fee of $15 will be charged on all checks.
